Toll-free numbers are an important tool for businesses in Lesotho, providing customers with a convenient way to contact them without incurring any charges. In this article, we will explore how toll-free numbers work in Lesotho, the associated charges, and how businesses can get their own toll-free numbers.

How do toll-free numbers work in Lesotho?

Toll-free numbers are special telephone numbers that allow callers to contact businesses without incurring any charges. These numbers are typically prefixed with ‘800’ or ‘0800’ and are free to call from both landlines and mobile phones. The calls are routed through the local telecoms network and are then connected to the business’s telephone number.

Are there any charges associated with calling toll-free numbers in Lesotho?

No, toll-free numbers are free to call from both landlines and mobile phones in Lesotho. However, it is important to note that mobile users may be charged for the data used to make the call.

Are toll-free numbers universally free from all networks in Lesotho?

Yes, toll-free numbers are universally free from all networks in Lesotho.

How are toll-free calls billed for mobile users in Lesotho?

Toll-free calls are billed to mobile users in Lesotho in the same way as any other call. The cost of the call will depend on the user’s mobile plan and the amount of data used to make the call.

Can toll-free numbers be accessed from Lesotho?

Yes, toll-free numbers can be accessed from Lesotho. However, it is important to note that some international toll-free numbers may not be accessible from Lesotho.

How can businesses get toll-free numbers in Lesotho?

Businesses in Lesotho can get their own toll-free numbers by contacting their local telecoms provider. The provider will be able to provide the necessary information and advice on how to set up a toll-free number. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.

It is important to note that businesses in Lesotho must adhere to the regulations set out by the Lesotho Communications Authority (LCA) when setting up a toll-free number. The LCA website provides detailed information on the regulations and procedures for setting up a toll-free number.

Conclusion

Toll-free numbers are an important tool for businesses in Lesotho, providing customers with a convenient way to contact them without incurring any charges. The calls are routed through the local telecoms network and are then connected to the business’s telephone number. Businesses in Lesotho can get their own toll-free numbers by contacting their local telecoms provider and must adhere to the regulations set out by the Lesotho Communications Authority (LCA).

For more information on toll-free numbers in Lesotho, please visit the Lesotho Communications Authority website at http://www.lca.org.ls/.

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