Toll-free numbers are an essential part of any business’s communication strategy. In Ghana, toll-free numbers are becoming increasingly popular as businesses look for ways to make it easier for customers to reach them. This article will explain how toll-free numbers work in Ghana, the associated charges, and how businesses can get one.

How Do Toll-Free Numbers Work in Ghana?

Toll-free numbers are telephone numbers that are free for the caller to dial. In Ghana, toll-free numbers are usually prefixed with the number 0800. When a customer dials a toll-free number, the call is routed to the business’s telephone system and the business pays for the call.

Are There Any Charges Associated with Calling Toll-Free Numbers in Ghana?

No, there are no charges associated with calling toll-free numbers in Ghana. The business pays for the call, not the caller.

Are Toll-Free Numbers Universally Free from All Networks in Ghana?

Yes, toll-free numbers are universally free from all networks in Ghana. However, there may be additional charges associated with long-distance calls.

How Are Toll-Free Calls Billed for Mobile Users in Ghana?

Toll-free calls are billed to the business, not the caller. The business pays for the call, regardless of whether the caller is using a mobile phone or a landline.

Can Toll-Free Numbers Be Accessed from Ghana?

Yes, toll-free numbers can be accessed from Ghana. However, international toll-free numbers may not be accessible from Ghana.

How Can Businesses Get Toll-Free Numbers in Ghana?

Businesses in Ghana can get toll-free numbers from the National Communications Authority (NCA). The NCA is the regulatory body responsible for the management of telecommunications in Ghana. Businesses can apply for a toll-free number by submitting an application to the NCA. Once the application is approved, the business will be assigned a toll-free number.

You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.

Conclusion

Toll-free numbers are an essential part of any business’s communication strategy. In Ghana, toll-free numbers are becoming increasingly popular as businesses look for ways to make it easier for customers to reach them. Businesses in Ghana can get toll-free numbers from the National Communications Authority (NCA). There are no charges associated with calling toll-free numbers in Ghana, and they are universally free from all networks. Mobile users are not charged for toll-free calls, and toll-free numbers can be accessed from Ghana.

For more information about toll-free numbers in Ghana, please visit the National Communications Authority website ([NCA](http://www.nca.org.gh/)).

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