Toll-free numbers are a great way for businesses to provide customers with a convenient way to contact them. In South Africa, toll-free numbers are becoming increasingly popular, as they offer a cost-effective way for customers to reach businesses. In this article, we will discuss how toll-free numbers work in South Africa, the associated charges, and how businesses can get toll-free numbers.

How do toll-free numbers work in South Africa?

Toll-free numbers in South Africa are numbers that are prefixed with 0800, 0860, or 0861. These numbers are free to call from landlines and mobile phones, and the cost of the call is paid for by the business that owns the number. The cost of the call is usually based on the duration of the call, and the rate is set by the service provider.

Are there any charges associated with calling toll-free numbers in South Africa?

No, there are no charges associated with calling toll-free numbers in South Africa. The cost of the call is paid for by the business that owns the number.

Are toll-free numbers universally free from all networks in South Africa?

Yes, toll-free numbers are universally free from all networks in South Africa. The cost of the call is paid for by the business that owns the number.

How are toll-free calls billed for mobile users in South Africa?

Toll-free calls are billed to the business that owns the number. The cost of the call is usually based on the duration of the call, and the rate is set by the service provider.

Can toll-free numbers be accessed from South Africa?

Yes, toll-free numbers can be accessed from South Africa. However, it is important to note that some toll-free numbers may not be accessible from certain networks.

How can businesses get toll-free numbers in South Africa?

Businesses in South Africa can get toll-free numbers from a number of service providers. The Independent Communications Authority of South Africa (ICASA) regulates the use of toll-free numbers in South Africa. Businesses must apply for a toll-free number from a service provider, and the application must be approved by ICASA. Once the application is approved, the business will be assigned a toll-free number. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.

In conclusion, toll-free numbers are a great way for businesses to provide customers with a convenient way to contact them. In South Africa, toll-free numbers are becoming increasingly popular, as they offer a cost-effective way for customers to reach businesses. Businesses in South Africa can get toll-free numbers from a number of service providers, and the cost of the call is paid for by the business that owns the number. For more information on toll-free numbers in South Africa, please visit the Independent Communications Authority of South Africa (ICASA) website.

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