Toll-free numbers are a great way for businesses to make it easier for customers to contact them. They are especially useful for businesses that have customers located in different countries, as they can provide customers with a free and convenient way to get in touch. In Singapore, toll-free numbers are becoming increasingly popular as more businesses look to provide customers with a better customer experience. In this article, we’ll take a look at how toll-free numbers work in Singapore, the associated charges, how they are billed for mobile users, and how businesses can get toll-free numbers in Singapore.
How do toll-free numbers work in Singapore?
Toll-free numbers are telephone numbers that are free for the caller to dial. They are typically used by businesses to provide customers with a free and convenient way to contact them. In Singapore, toll-free numbers are usually 8-digit numbers that start with the prefix 1800. When a customer dials a toll-free number, the call is routed to the business’s phone system, and the business is charged for the call.
Are there any charges associated with calling toll-free numbers in Singapore?
No, there are no charges associated with calling toll-free numbers in Singapore. The business that owns the toll-free number is responsible for paying for the call.
Are toll-free numbers universally free from all networks in Singapore?
Yes, toll-free numbers are universally free from all networks in Singapore. This means that customers can call toll-free numbers from any network, including landlines, mobile phones, and VoIP services, without incurring any charges.
How are toll-free calls billed for mobile users in Singapore?
For mobile users in Singapore, toll-free calls are billed to the business that owns the toll-free number. The business is responsible for paying for the call, regardless of which network the customer is calling from.
Can toll-free numbers be accessed from Singapore?
Yes, toll-free numbers can be accessed from Singapore. Customers can dial toll-free numbers from any network, including landlines, mobile phones, and VoIP services, without incurring any charges.
How can businesses get toll-free numbers in Singapore?
Businesses in Singapore can get toll-free numbers from a variety of providers. The Infocomm Media Development Authority ([IMDA](https://www.imda.gov.sg/)) provides a list of providers that offer toll-free numbers in Singapore. Businesses can also contact their telecom provider to inquire about getting a toll-free number.
You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.
Conclusion
Toll-free numbers are a great way for businesses to make it easier for customers to contact them. In Singapore, toll-free numbers are becoming increasingly popular as more businesses look to provide customers with a better customer experience. Toll-free numbers are free for customers to call, and businesses are responsible for paying for the call. Businesses in Singapore can get toll-free numbers from a variety of providers, including telecom providers and the Infocomm Media Development Authority.